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PRIVACY NOTICE

 

Confidentiality clause

Luxury Secret House controls the personal data that you communicate to us and is responsible for your personal data in accordance with the data protection law in force. We will use your personal data to manage your online purchases by processing your orders and returns via our online services and send you notifications on the status of your delivery or in case of problems with the delivery of your items. 

Compliance with legal obligations

We use your personal data to comply with the provisions of the law, court decisions and decisions of the authorities.

This includes using your data to collect and verify accounting data to comply with accounting regulations.

 

What types of personal data do we use?
We use the following categories of personal data:
* customer number

* order number
* name
* postal address
* transaction amount
* transaction date

 

Who can view your personal data?
Your data will be transmitted to Luxury Secret House.
The processing of your personal data is necessary for Luxury Secret House to comply with its legal obligations.

 

How long do we keep your data for?
We will keep your data in accordance with the accounting rules of your country.

Legal Notice

I. IDENTIFICATION

Luxury Secret House

Registered in UK under the number 12993278
E-mail: lsh@luxurysecrethouse.com

Site hosted by Wix.

Access to the Site and the use of its content are carried out under the terms of use described below. Accessing and browsing the Site constitutes unreserved acceptance on the part of the following details.

 

II. INTELLECTUAL PROPERTY

2.1 Ownership

Luxury Secret House is the holder of the domain name of the Site.

The Site as a whole as well as the elements which compose it (in particular, texts, trees, software, animations, photographs, videos, illustrations, diagrams, graphic representations, logos, etc.) constitute works of the spirit protected by the articles L. 111-1 et seq. Of the Intellectual Property Code. They are the exclusive property of Luxury Secret House.

 

2.2 Sanctions

The use of all or part of the Site, in particular by downloading, reproduction, transmission, representation or dissemination for purposes other than for personal and private use for non-commercial purposes of the internet user is strictly prohibited. The violation of the rights of Luxury Secret House exposes its author to the sanctions provided for both by the Intellectual Property Code under, in particular, copyright infringement (article L. 335-1 et seq.), Trademark law (article L. 716-1 et seq.) than by the Civil Code in matters of civil liability (article 9, articles 1382 et seq.).

 

2.3 Hypertext links

The creation of any hypertext links to any of the web pages or elements making up the Site is prohibited without the prior written authorization of Luxury Secret House, which authorization may be revoked at any time. All the sites having a hypertext link directing towards the Site or any one of the elements which compose it are not under the control of Luxury Secret House and this one consequently declines any responsibility (in particular editorial) concerning the access and the content at these sites.

 

III. RESPONSIBILITY

Luxury Secret House strives to ensure to the best of its ability the accuracy and updating of the information published on the Site, the content of which it reserves the right to correct at any time and without notice. However, Luxury Secret House cannot guarantee the accuracy, precision and completeness of the information made available on the Site, which information does not constitute a guarantee or a commitment on the part of Luxury Secret House with regard to the 'Internet user.

 

IV. MODIFICATIONS OF THE MENTIONS

Luxury Secret House informs Internet users viewing the Site that these terms may be modified at any time. These modifications are published when they are put online and are deemed to be accepted without reserve by any internet user who accesses the Site after they are put online.

 

V. DISPUTES

For any question that the internet user might have about the use of the Site and / or these terms, for any request he may wish to send to Luxury Secret House he can send him a message in the "CONTACT" section of Site and / or email to the following address: lsh@luxurysecrethouse.com

Terms and Conditions

 

  1. Booking and Payment

 

1.1 Reservation

A reservation is only confirmed upon receipt of a completed registration form and full payment as

specified at the time of booking.

 

2. Cancellations and Refund Policy

2.1 Cancellation by Participant

All retreat payments are non-refundable. No refunds or discounts will be issued for late arrivals, early departures, flight cancellations, travel delays, illness, or personal emergencies.

 

2.2 Cancellation by Luxury Secret House

Luxury Secret House reserves the right to cancel the retreat in case of natural disasters, pandemics, political unrest, insufficient participant numbers, or any other event beyond our control. In such cases, we will provide a full refund.

 

We are not responsible for any costs incurred for travel arrangements or accommodations outside of the

retreat itself.

 

We strongly recommend the purchase of comprehensive travel insurance that covers personal liability, health care, and travel delays or cancellations.

 

3. Retreat Participation and Conduct

 

3.1 Health and Safety, by participating in this retreat, you affirm that you are in good physical, emotional, and mental health, and capable of engaging in yoga, meditation, workshops, and related retreat activities. You agree to inform the retreat staff of any medical conditions, injuries, or limitations prior to the start of the retreat.

 

Luxury Secret House is not a medical organization, and its instructors or facilitators cannot provide medical diagnosis or treatment. Participation is at your own risk, and you assume full responsibility for any injuries or damages resulting from participation.

 

3.2 Code of Conduct

We cultivate a respectful, inclusive, and sacred space. Disruptive, aggressive, or inappropriate behavior may result in immediate dismissal from the retreat without refund.

 

3.3 Confidentiality and Privacy

We value the privacy of all participants. By attending, you agree to uphold the confidentiality of other guests’s personal stories and experiences shared during the retreat.

 

4. Travel and Accommodation

 

4.1 Travel Responsibility

Participants are responsible for making their own travel arrangements to and from the retreat location.

Ground transportation are included on the retreat details and will be clearly communicated in advance.

5. Photography

By participating in the retreat, you grant Luxury Secret House the right to take photographs and videos.

 

6. Force Majeure

Luxury Secret House shall not be held responsible for any failure or delay in performing its obligations where such failure or delay results from any cause beyond its reasonable control, including but not limited to acts of God, pandemics, war, strikes, natural disasters, or government regulations.

 

7. Assumption of Risk and Waiver of Liability

You acknowledge that participation in retreat activities involves inherent risks, including but not limited to

physical injury, emotional discomfort, and illness (including COVID-19).

You voluntarily assume all risks and waive all claims against Luxury Secret House, its owners, facilitators,

and staff for any injury, loss, or damage sustained during or as a result of your participation.

 

8. COVID-19 Policy

You agree not to attend the retreat if you:

- Have tested positive or are experiencing symptoms of COVID-19 within 14 days prior to the retreat.

- Have had close contact with a confirmed or suspected case of COVID-19 without being cleared by a

healthcare provider. You understand and accept the risks of attending an in-person group retreat and release Luxury Secret House from liability related to COVID-19 exposure or illness.

 

9. Dispute Resolution and Governing Law

Any disputes arising under these Terms and Conditions shall be governed by the laws of England. Disputes shall be resolved through mediation, and if necessary, binding arbitration in the jurisdiction of the retreat location.

 

10. Contact

For any questions or to provide notice of cancellation, please contact:

Luxury Secret House

Email: lsh@luxurysecrethouse.com

 

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